Submissions
The inquiry called for submissions in response to its background paper Setting the Scene and its draft report Customers First: Service, Safety, Choice.
Submissions to Customers First: Service, Safety, Choice closed on 13 July 2012.
Copies of submissions are available via the following links:
- Submissions received in response to Customers First: Service, Safety, Choice via online survey
- Submissions received in response to Customers First: Service, Safety, Choice via email
- Submissions received in response to Customers First: Service, Safety, Choice via letter
- Submissions received in response to Setting the Scene
The inquiry also provided a submission to the Reserve Bank of Australia's review of card surcharging.